16:16, Wednesday 25th September 2024
Consultation appointments are allocated up to 30mins and require a booking deposit of £15. The deposit will be retained in case of 1) Non-attendance 2) Cancellation or rescheduling less than 24 hrs from appointment time. Please try to arrive on time so that your appointment and others’ are not compromised, communicating with us promptly if you cannot make your appointment. Please be expected to be asked about your medical history and have your medication and allergy details at hand. If you decide to proceed with treatment during the same sitting (if the allocated time allows), your £15 deposit will be deducted from the final treatment charge. Else, the £15 is retained as standard per consultation.
Treatment appointments require a £50 booking deposit. The deposit will be retained in case of 1) Non-attendance 2) Cancellation or rescheduling less than 24hrs from appointment time. Your £50 deposit will be deducted from the final cost of your procedure. If not proceeding with treatment, the £50 deposit is held to cover your consultation and the occupied time slot. Treatment appointments are of variable duration depending on the procedure (usually 1-2 hrs). Please arrive on time as some treatments require a short wait for anaesthetic to begin working. You should expect to be asked about your medical history and have your medication and allergy details at hand. We recommend that you avoid make-up or heavy facial cosmetic products as we would need to clean the area and disinfect it before any injectable treatment.
Appointment bookings are made via this website’s booking page. The link is also provided on our Facebook / Istagram page using the ‘Book Now’ button. Upon booking you will receive an email confirmation. The booking system will also send you an SMS reminder the day prior to your appointment, if you provide a mobile number. If you have any difficulties with the booking system and need technical support, you can email us on limitlessaesthetics@mail.com
Payments can be made with cash or Card (Credit/Debit). We do not accept cheque. We do not offer a finance plan at present. Treatment payments are made in clinic, or on the website when booking.
Any cancellation or rescheduling must be made no later than 24 hours from the appointment time, for either consultation or treatment appointments, otherwise the deposit is not refunded. We will issue a full refund of the booking deposit in case of cancellations sooner than 24 hours from the appointment time. Cancellation and rescheduling can easily be made through our online booking system, your booking email confirmation will contain links to allow you this. In cases of repeated ‘no show’ without explanation, we reserve the right to refuse further appointment booking. If you have any difficulties with cancelling or rescheduling and need technical support, you can email us on limitlessaesthetics@mail.com
We reserve the right to refuse treatment on professional and/or ethical grounds. Your practitioner is a registeted medical professional with a licence to practice issued and is regulated by the Nursing and Midwifery Council (NMC). We will not recommend treatment if it is deemed inappropriate, not expected to yield satisfying results or may risk more harm than benefit. We do not offer treatment to those under 18 years of age.
You have the right to make a complaint about your aesthetic experience or procedure and we will do our best to resolve it as fully and as rapidly as possible. Complaints in the first instance can be made directly by emailing us at limitlessaesthetics@mail.com.Your Aesthetics Practitioner and the Limitless Aesthetics Ltd Director will work hard to arrive at a satisfying resolution. Please allow up to 7 working days for a full response and plan of action. We will always handle your complaint fairly, courteously and confidentially.
We operate from Healthcare Improvement Scotland inspected clinic with clearly-defined, formal complaints processes. Any complaints regarding the premises in particular, can be made by contacting them. Please ask for the clinics complaints protocol by emailing limitlessaesthetics@mail.com
It is worth noting that we work independently within the Clinics. We therefore take no responsibility for any items left behind or lost at the clinic. We cannot watch or take responsibility for any accompanying children in the waiting area, so we advise that another adult is present to accompany any children under 12 years of age. Children are strictly not permitted in the treatment rooms.
